PRIVACY POLICY


Mary Kay Cosmetics, Pty. Ltd ACN# 004 698 622 / Mary Kay Cosmetics (New Zealand) Inc. (Mary Kay) believes that Independent Beauty Consultants are the heart of the Company, and that they provide you with great advice, product selection and service. You are a valued customer of a Mary Kay Independent Beauty Consultant. The Company strives to give its Independent Beauty Consultants the support necessary so that your Mary Kay experiences are great ones.

The Mary Kay Four-Point Online Privacy Pledge

  • We respect our Independent Beauty Consultants' relationships with their customers and will not circumvent it.
  • We empower our Independent Beauty Consultants to foster online relationships with their customers to build their success.
  • Personal information is not sold, bartered or given away without your permission.
  • Personal information has restricted access and is protected with secure login.

If you have concerns or questions about this statement or about Mary Kay online privacy practices, you should contact Mary Kay at:

Australia

Mary Kay Cosmetics Pty Ltd
551 Burwood Highway
Knoxfield Victoria 3180

PO Box 234
Ferntree Gully Victoria 3156


Free call: 1800 338 006
Phone: (03) 9881 4244
Fax: (03) 9801 3092
E-Mail:
customercare@marykay.com.au

New Zealand

Mary Kay Cosmetics (NZ) Inc
Unit 5/66 Hobill Avenue
Manukau City, Auckland

PO Box 97-211
South Auckland Mail Centre
South Auckland

NZ Freephone: 0800 6279 529
Phone: (09) 262 0254
Fax: (09) 263 6790
E-Mail:
customercare@marykay.com.au


INTRODUCTION
Mary Kay is committed to protecting the privacy of its customers. Mary Kay is bound by Australia’s National Privacy Principles set out in the Privacy Act 1988 (Cth) and New Zealand’s Privacy Principles set out in the Privacy Act 1993 (the Acts). This Privacy Policy sets out Mary Kay’s use of personal information, and should be read in conjunction with the Terms of Use governing use of Mary Kay’s website,
www.marykay.com.au (Site). Mary Kay will only collect, use or disclose personal information in accordance with the Acts and this Privacy Policy. Mary Kay may amend this Privacy Policy from time to time as new features are added to the Site and as our business evolves. We may highlight individual aspects of changes to our Privacy Policy, but you should check the Site for changes to our Privacy Policy regularly.

APPLICABLE WEB SITES
This online privacy statement applies to Mary Kay Cosmetics, Pty. Ltd. and Mary Kay Cosmetics (New Zealand) Inc. and covers the Australia and New Zealand operated Mary Kay Web site (
www.marykay.co.nz). Each Independent Beauty Consultant is an independent contractor having the right to operate their own Mary Kay business. This online privacy statement does not cover or include the collection and use of personal information by Mary Kay Independent Beauty Consultants. Please consult your Independent Beauty Consultant for details.

INFORMATION COLLECTED AND HOW IT IS USED
Personal Information
From time to time, Mary Kay collects and uses personal information. Mary Kay will only collect personal information about you, such as your name, address, telephone number or email address, with your consent. Mary Kay will use the information for its business purposes including for marketing and promotional purposes (for example, to provide details of products, offers and services that may interest you) Mary Kay will not use your personal information for other purposes without your consent. Mary Kay will not disclose your personal information to any third parties except:

  • to Mary Kay’s Independent Beauty Consultants, where you have expressed an interest in receiving information about Mary Kay’s products, offers and services;
  • to third parties appointed by Mary Kay who assist Mary Kay in its business operations including website maintenance and operations, mailing and delivery of purchases and credit card payment authorisation;
  • where required or authorised by law (for example, to law enforcement authorities or to prevent a serious threat to public safety); or
  • otherwise with your consent.

Technical and Aggregate Information
Mary Kay collects certain technical and browsing information from visitors to the Site including the pages visited, the date and time you logged on and the type of web browser you used. Such information helps us to make your experience of using the Site more entertaining and enjoyable. Technical and browsing information from visitors also may be combined with the information of other visitors on an aggregated basis. Combined technical and browsing information may be disclosed to third parties consistently with this Privacy Policy to assist in these purposes. Technical and browsing information for individual visitors is not disclosed to third parties.

Cookies
A cookie is a small text file that can be stored on your computer's hard drive to record information and track aspects of your use of the Site. When you view the Site, information in the form of a cookie may be automatically stored on your computer. Cookies allow us to tailor the Site to your specific interests and preferences. If you want to disable these cookies, most web browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored or provide a warning before a cookie is stored. You should refer to your web browser instructions or help screen for more information about these functions.

SECURITY
Data security is important to Mary Kay. Mary Kay will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. Mary Kay has technology in place to protect any personal information you submit to Mary Kay is secure, including secure sockets layer (SSL) technology to protect the storage and transfer of your personal information. Personal information is stored in secured databases and is protected from unauthorised access.
However, no data security regime can be guaranteed to be 100% secure. As a result, while Mary Kay strives to protect your personal information, Mary Kay cannot warrant the security of any personal information that you transmit to us or that we hold about you. Mary Kay will not be held responsible for events arising from unauthorised access to your personal information and you provide such information to Mary Kay at your own risk. Please notify us if you believe that there has been a breach of our data security regime.

ACCESS
You may seek access to the personal information which we hold about you (including to establish the accuracy of such information) and we will provide access to that information in accordance with the Act. There are certain exemptions which may apply to the provision of that information. Mary Kay may require that the person requesting access provide suitable identification in order to establish that they should be granted access to the information requested. Mary Kay may charge an administration fee for granting access to personal information. Requests for access to personal information should be made to the email address listed below.

CONSENT
Mary Kay respects the online privacy of all online visitors. By using the Web site, you consent to the collection and use of this information by Mary Kay in a manner consistent with the guidelines stated in this policy.

THIRD PARTY LINKS
The Site may include links to third party websites. The organisations hosting these linked sites have separate and independent privacy policies and obligations. Mary Kay has no control over such websites and therefore Mary Kay takes no responsibility for and accepts no liability in respect of the manner in which the organisations who operate such linked websites may collect, use, disclose or otherwise treat your personal information. Further requirements about linked sites are set out in our Terms of Use.

CHILDREN’S ONLINE PRIVACY
The Site is not intended for use by children, and we will not knowingly collect any information from children under the age of 14 years.

CONTACT US
We use e-mail links on this page to allow you to contact us directly with any questions or comments you may have, and we will try to reply promptly. We use this information to respond to your questions and may record your comments to improve our customer service. If you have any questions about this Privacy Policy, please e-mail us at
customercare@marykay.com.au .



 

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Mary Kay Australia opened in 1971 followed by New Zealand in 1991. Mary Kay, one of the largest direct sellers of skin care and colour cosmetics, realised another year of record results. In 2008 Mary Kay Inc. and its international subsidiaries achieved $2.6 billion in wholesale sales worldwide. Mary Kay® products are sold in more than 35 markets worldwide, and the global Mary Kay independent sales force exceeds 1.9 million. To learn more about Mary Kay, CLICK HERE or call 1800 338 006 for Australia or 0800 6279 529 for New Zealand.
 
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